What is your return policy?

Flagline.com offers a 10-day money back guarantee for unused products. Should you decide to return a product, you will be refunded fully for the price of the product. You will pay the shipping costs to return the product to us. Please contact us at (719) 287-7911 prior to shipping for return authorization. Send the package to: 

Attn: Product Returns
EuropeanGroceryStore.com
4345 Beverly Street
Ste C
Colorado Springs, CO 80918

If the item is older than 10 days please give us a call as we can sometimes accomodate returns outside of this time frame

Damaged Products - If the product is damaged during shipping, please contact us at (719) 520-1202. We will issue a call tag for the product and will then send a replacement to you at no extra charge.